書名: Sharpening Your People Skills
特價:  HK$ 27.00  (原價: HK$ 45.00)
作者:  William J. Diehm
ISBN:  9780805462883
內容簡介: 

Benefits of people skills --

Good, bad, and ugly words --

Seven words that can revolutionize your people skills --

On being cheerful and happy --

Motivating people --

The power of controlled anger --

Giving and receiving feedback --

Confronting successfully --

Leading and following --

Listening --

Persuading without manipulating --

Giving and receiving praise --

Small talk and little things can have large results --

How to make enemies --

Overcoming fear of people --

The Bible and interpersonal relationships --

Conclusion.